Frequently Asked Questions

Everything you need to know about your Moto Modz experience.

How long does shipping take?

Standard domestic shipping typically takes 3-7 business days, while international orders can take 10-21 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive your prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number and a link to our tracking portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, all Moto Modz products come with a standard 12-month manufacturer warranty that covers any defects in materials or workmanship.

Can I change or cancel my order after it has been placed?

We process orders quickly, but if you contact us within 2 hours of placement, we can usually modify or cancel your order before it reaches our warehouse.