Returns & Exchanges

At Moto Modz, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in original condition. Whether you received the wrong part or simply changed your mind, our team is here to ensure a smooth exchange or refund process.

1

Initiate Your Request

Visit our online returns portal or contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Receive Refund or Exchange

Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing